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US Free shipping over $39.99 purchase

Global shipping available

Shipping policy

Shipping Policy

All orders are generally shipped the same business day(up to 4 days), and we will send the waybill information the next day.

US:

  • Free shipping over $39.99
  • Delivery time: 5 business days

Global:

  • Worldwide shipping available. International Shipping fee cost $45 -$80.
  • Delivery time: 10-15 business days

 

Standard domestic transportation
Standard domestic shipping rates will vary based on package weight and shipping address. Shipping costs will be shown during the payment process before payment. Processing time is 1 to 2 business days, and Los Angeles takes 2 to 4 business days, depending on the customer's mailing address. Delivery time is based on orders between Monday and Friday. All orders received after 2pm Pacific Standard Time will begin processing on the next business day.

Free delivery
Domestic - Free standard shipping is available for orders from US customers, and shipping is waived for purchases over $39.99 or more (not excluding taxes).
International - International customers spend $99 or more (not excluding taxes) for free shipping.

Order tracking
When your order is ready for shipment, you will receive a shipping confirmation email. Most of our orders are shipped within 1-2 business days of placing the order. The email will contain the shipment details, your tracking number and link to the carrier's website. To track an order, click the tracking number near the bottom of the email. To track orders placed on ditocosmetics.com, please visit the "My Account" area. You need to be logged in to access your account information. If you receive a confirmation email after 2 pm PST on Friday, please track your order by next Monday.

Shipping and delivery time
Standard orders must be processed by 11:59 pm Pacific Time to begin processing the next day. The processing time is generally 1-2 working days, and the order arrives within 5 working days after processing.

Business day and holidays
All orders are processed and shipped from Monday to Friday, excluding federal holidays in the United States. Depending on the shipping method selected at checkout, if the order is placed after the deadline, it will be processed on the next business day.
Packages will not be shipped from our distribution center on weekends or during the following US holidays:
First day of the new year
Martin Luther King Day
Presidential anniversary
Memorial Day
July 4th
Labor day
Columbus Discovers America's Day
Veterans Day
Thanksgiving
Christmas
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