Free Shipping on orders over $39.99 within the contiguous United States.

Shipping policy


All orders are usually shipped the same business day. We will send you a shipping confirmation email and/or SMS with your order tracking number once it's shipped.

Within the contiguous United States

  • Free standard shipping over $39.99
  • Standard Shipping: ETA 5 business days
  • FedEx Fast Shipping: ETA 2 business days 

Global:

  • Free standard shipping over $99.99 for orders in Canada, Australia, United Kingdom, France, Italy, Germany, Spain, Belgium and Russia
  • International Shipping: ETA 10-15 business days

Rates and processing time

Shipping rates will vary based on package weight and shipping address. Shipping costs will be shown during the checkout process before payment.

Processing time is 1 to 2 business days. All orders received after 2pm Pacific Standard Time will be processed on the next business day.

Free delivery

Free standard shipping is available for orders in the US, shipping fee is waived for purchases over $39.99 (not excluding taxes). 

Free international shipping is available for orders in Canada, Australia, United Kingdom, France, Italy, Germany, Spain, Belgium and Russia for purchases over $99.99.

Order tracking

When your order is ready for shipment, you will receive a shipping confirmation email. Most of our orders are shipped within 1-2 business days of placing the order. The email will contain the shipment details, your tracking number and link to the carrier's website. To track an order, click the tracking number near the bottom of the email. To track orders placed on ditocosmetics.com, please visit the "My Account" area. You need to be logged in to access your account information. If you receive a confirmation email after 2 pm PST on Friday, please track your order by next Monday.

Business day and holidays

All orders are processed and shipped from Monday to Friday, excluding federal holidays in the United States. Depending on the shipping method selected at checkout, if the order is placed after 2pm PST, it will be processed on the next business day.
Packages will not be shipped from our distribution center on weekends or during the following US holidays:
First day of the new year
Martin Luther King Day
Presidential anniversary
Memorial Day
July 4th
Labor day
Columbus Discovers America's Day
Veterans Day
Thanksgiving
Christmas